The CQC have published reports to say Glenfield Hospital, Leicester General Hospital and Leicester Royal Infirmary are compliant against their standards, following inspection visits in November and December 2012.
During visits to Leicester General Hospital and Glenfield Hospital CQC inspectors reviewed medicines management, support for staff and management of complaints and spoke to patients, relatives and staff. Patients also told the CQC that they felt confident to make a comment or complaint about the care and treatment they received.
At the Leicester Royal Infirmary, following some criticism earlier in the year, inspectors saw investments in new medicine fridges and staff spoke about improved communication and support.
Suzanne Hinchliffe, Chief Nurse at Leicester’s Hospitals, said: "This is excellent news and very pleasing for all of us.
“We have invested in new medicine fridges and staff told CQC inspectors they feel better communicated with, had regular meetings and appraisals, saw executives ‘walking the floor’ and had opportunity to attend breakfast meetings with directors.
“Glenfield Hospital and the Leicester General Hospital were also found to be fully compliant after CQC inspectors observed how people were being cared for and talked to patients, relatives and staff.”
To view the CQC reports visit the CQC website at: http://www.cqc.org.uk/
