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Today’s NHS offers a wide range of services to people with illnesses or injuries that are new or have suddenly become a lot worse (acute health problems). Depending on the nature and severity of the problem, there are often good alternatives to a visit to the emergency department (A&E).
Choosing the right care
The Choose better website can help you to find the right place for treatment.
If you need urgent help from your doctor (GP) or would like some advice but your GP surgery is closed:
Call the GP out-of-hours service on 0845 0450411.
Or visit www.nhs.uk or call 111. The NHS 111 helpline is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
The GP City Hubs provide GP and nurse appointments during evenings, weekends and bank holidays to patients registered with any Leicester City practice.
There are four hubs in the city that can be used by patients:
Willows Medical Centre
184 Coleman Road, Leicester, LE5 4LJ.
Westcotes Medical Practice
Westcotes Health Centre, Fosse Road South, Leicester, LE3 0LP.
Brandon Street Surgery
Belgrave Health Centre, 52 Brandon Street, Leicester, LE4 6AW.
612 Saffron Lane, Leicester, LE2 6TD.
The hubs are open to see patients at the following times:
There are three ways that patients can get an appointment at the hub:
The hubs offer all the services GP practices do in core hours, with the exception of home visits and telephone consultations.
Urgent Care Centres are designed to treat less serious injuries, such as sprains, cuts and grazes.
If you live in Leicester City the nearest is the Urgent Care Centre at Leicester Royal Infirmary.
Or the Merlyn Vaz Walk-In Medical Centre, Spinney Hill Road, Leicester, LE5 3GH Tel: 0116 242 9450
Open: 8am – 8pm, 7 days a week
If you live outside Leicester, you may find it a lot more convenient to visit one of the following:
Oadby Urgent Care Centre, 18 The Parade, Oadby, LE2 5BJ.Tel: 0116 271 1360. Open: weekdays 8am to 9pm; weekends and bank holidays 8am to 8pm.
Urgent Care Centre, Market Harborough District Hospital, Coventry Road, Market Harborough, LE16 9DD Tel: 01858 410500. Open: for minor injury care (with x-ray) - 8.30am to 5pm: for minor injury and illness - weekdays 5pm to 9pm; weekends and bank holidays 9am to 7pm.
Urgent Care Centre, Melton Mowbray Hospital, Thorpe Road, Melton Mowbray, LE13 1SJ Tel: 01664 800103. Open: for minor injury and illness - weekdays 5pm to 9pm; weekends and bank holidays 9am to 7pm.
Urgent Care Centre, Rutland Memorial Hospital, Cold Overton Road, Oakham, LE15 6NT Tel: 01572 722552. Open: for minor injury care (with x-ray) - 8.30am to 5pm: for minor injury and illness - weekdays 5pm to 9pm; weekends and bank holidays 9am to 7pm.
Urgent Care Centre, Loughborough Hospital, Hospital Way, LE11 5YJ Tel: 01509 611 600. Open 24 hours, 365 days a year.
Our emergency department (ED) at Leicester Royal Infirmary provides emergency care for adults and children 24 hours a day, seven days a week.
Please use our service sensibly and consider one of the other options above whenever possible. This will help us to concentrate on what we do best: treating patients who are seriously ill or injured.
Emergency department -visit our web pages to find out more about what we do.