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 Emergency Department

Please click this link for the most up to date information about our services.

Signage on site and  around the building will explain where you need to go and what you can expect when you are in the department.

The Emergency Department has separate adults’ and children’s entrances and waiting areas. 

Amubulances parked and leaving


Children's Emergency 
The Children’s Emergency Department entrance is completely separate and can be found on Infirmary Square.  There is a 20 minute drop-off zone outside the main entrance, or you can use the short stay car park between the Balmoral, Jarvis and Kensington Buildings.  Please follow the signs. 

Due to the levels of infectious diseases in our community, we ask that only 1 parent or carer stay with their child in our Emergency Department. Please do not bring siblings. If you arrive with more people, they may be asked to leave.

You can find accessibility information for Children's Emergency Department here. 

Urgent care, minor illness and injury

You should only visit the Emergency Department if it is a real emergency.  If it is not an emergency but you still need healthcare advice, there are a wide range of suitable alternatives:

  • you can visit a pharmacist
  • you can visit your GP
  • If you are registered with any GP practice in the City you can get an appointment with a GP or prescribing nurse at Healthcare Hubs, including during evenings weekends and bank holidays. To book an appointment call 111 or go to https://111.nhs.uk to book your appointment.
  • You can access Urgent Care Centres or walk in centres across Leicester, Leicestershire and Rutland through NHS111. Find your local services here.
  • You can also call NHS 111 or go online for free healthcare advice if you are unsure where to go or what to do, they will be able to assess your needs and arrange onward care including booking appointments or arranging a home visit if this is required.

You can find accessibility information for Glenfield Same Day Emergency Care Services.

You can find accessibility information for Emergency Decision Unit LRI here.

You can find accessibility information for Emergency department Injuries here LRI here. 

You can find accessibility information for Fracture Clinic LRI here.

You can find accessibility information for Minor Illness and Minor Injury Zone here.