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Further visiting restrictions at our hospitals

Covid-19 Visitor restriction image

Please DO NOT visit our hospitals if you have cold or flu-like symptoms or if you have had sickness or diarrhoea in the last 48 hours. Visit the111 online coronavirus service for guidance.  

In line with Government advice, we have decided to restrict visiting further to help protect staff, patients and visitors, as the situation with coronavirus (COVID-19) develops.

As of Tuesday 24th March, we will not be allowing visitors at our hospitals until further notice.

Anyone attending our hospitals for any reason should do so on their own, if practically possible. 

Exceptions will be made for patients requiring support as follows:

  • Parents for patients under 18 years old
  • Carers for patients requiring assistan
  • Relatives collecting a patient being discharged
  • Immediate family/partners of those at end of life
  • Birthing partners

We ask the public to respect these rules during the COVID-19 emergency.

During these unprecedented times, please use remote technology to stay in touch with your loved ones. Free Wifi is available to everyone in our hospitals.  This enables patients to stay in contact with their family and friends via video calls, WhatsApp group chats and Facetime.

Additional Guidance for Emergency Department (ED) and Clinical Decisions Unit

  • No visitors should attend with the patient, including siblings and children under 16 years
  • No one aged over 70 years, unless they are the patient

Additional Guidance for Children’s ED and children’s wards

  • Only one parent/main carer may stay with the patient for the duration of their admission   
  • No siblings or children under 16 years

Discretion will be used in exceptional circumstances, including compassionate grounds. Please speak to the nurse in charge if this applies to you.

Pre-arranged appointments

If you have an appointment at our hospitals you should attend this unless you are advised otherwise by us, either by phone, text or letter.

However, if you have had a new continuous cough, high temperature or sickness/diarrhoea in the last 48 hours, please phone the number on your appointment letter to check if you should attend.

Thank you from everyone at Team UHL

Finding help

The UK’s Chief Medical Officer has announced that the country is now in the ‘Delay’ stage of the response to coronavirus. The new advice issued by the Chief Medical Officer is:

Stay at home for 7 days if you have either:

  • a high temperature
  • a new continuous cough

Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

 Only call 111 if you cannot get help online. Stay At Home advice can be found here  

What else can you do?

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

  Thank you for your support and co-operation as

we do all we can to protect your loved ones, visitors and our staff.