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Press Release

Leicester’s Hospitals launch FREE WiFi access for patients and staff
Press release date11/04/2019
Leicester’s Hospitals introduce a FREE WiFi service for patients to use during their stay in hospital, and for staff.
Press release image
Free WiFi
Press release

The FREE WiFi service, provided by WiFi SPARK, will be available for patients and staff to access across the three hospital sites: Leicester Royal Infirmary, Leicester General Hospital and Glenfield Hospital.

Patients will have to register their mobile devices, tablets and laptops every 24 hours in order to access the FREE service, which will allow users to browse the internet, check emails and keep in touch with family.

Andy Carruthers, acting Chief Information Officer at Leicester’s Hospitals, said, “We are really pleased to offer a free WiFi service to patients and staff across our hospitals. It will allow our patients, their families and visitors to stay connected with friends and family whilst in hospital. 

"For our staff it will help them to better access information whilst on the move and assist with directing their patients to online resources.”

A premium, paid for WiFi service will also be available for patients wishing to access advanced internet services such as video streaming.

Information posters will be displayed throughout the hospitals informing patients of the launch date and giving details of how to log in.

A 24/7 helpdesk can be contacted on 0344 848 9555.


Notes to editor:

How to connect

1. Enable your WiFi

Check the WiFi is turned on within your smartphone, tablet, laptop or other WiFi enabled device.

2. Connect to the network

Select either:

NHS WiFi for patients,

NHS Staff WiFi for staff or

NHS Premium WiFi for premium

from the choice of networks available.

3. Open your Web Browser

Open up the Internet Browser on your device. (e.g. Safari, Chrome, Firefox) You will then be redirected to a Welcome Portal where you can select an option to sign in. If you are not automatically redirected, type www.google.co.uk into your address bar and this should force the redirection to the Portal.

24/7 Helpdesk – 0344 848 9555

Find out more about the free and premium WiFi services here.

Read the UHL WiFi disclaimer here.

Contact information:
Contact information
For any media enquiries, please contact:
Robert Knowles
Communications Officer
0116 258 8761
Press release number