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Patient Safety

Patient safety is the avoidance of unintended or unexpected harm to people during the provision of health care.

Patient Safety Strategy

Every day more than a million people are treated safely in the NHS. Occasionally, things go wrong, or an unexpected event occurs. These are known as patient safety incidents.

A patient safety incident is any unintended or unexpected incident which could have, or did, lead to harm for one or more patients receiving healthcare, and can range in scale from the most minor to the other end of the scale.

As part of the NHS Patient Safety Strategy 2019 the University Hospitals of Leicester (UHL) NHS Trust is implementing the NHS Patient Safety Incident Response Framework (PISRF) from April 2024.

This document explains the way that patient safety incidents will be responded to and how patient safety investigations will be undertaken in NHS care settings.

Patient Safety Incident Response Plan

Click here to view our PSIRF Plan, showing our priority areas for patient safety at UHL and make sure Patient Safety Incidents are fully investigated according to the standards and that we ensure we learn from them. We will continue to maintain the Duty of Candour in ensuring we will always be open and honest about incidents that have occurred.