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Patient Safety

Patient safety is the avoidance of unintended or unexpected harm to people during the provision of health care.


Patient Safety Partners

Could you be a Patient Safety Partner?

As part of our work to implement the Patient Safety Strategy, we are committed to offering safe services and need your help. 

We are looking for a team of patient safety partners to be right in the middle of our Trust safety planning, continuous learning and improvement work. You will help be a voice for our patients and local community throughout Leicester, Leicestershire and Rutland. Further details of the role can be found here.

Please note the application deadline is 1 March 2024. Click here for the application form.

If you are interested, please contact Reena Karavadra or Claire Rudkin for further information and to arrange further discussions with our team:

Reena Karavadra – Patient Safety Programme Lead, Reena.Karavadra@uhl-tr.nhs.uk, 07929 775 183

Claire Rudkin – Head of Patient Safety, Claire.E.Rudkin@uhl-tr.nhs.uk, 07908 719 093


Patient Safety Strategy

Every day more than a million people are treated safely in the NHS. Occasionally, things go wrong, or an unexpected event occurs. These are known as patient safety incidents.

A patient safety incident is any unintended or unexpected incident which could have, or did, lead to harm for one or more patients receiving healthcare, and can range in scale from the most minor to the other end of the scale.

As part of the NHS Patient Safety Strategy 2019 the University Hospitals of Leicester (UHL) NHS Trust is implementing the NHS Patient Safety Incident Response Framework (PISRF) from April 2024.

This document explains the way that patient safety incidents will be responded to and how patient safety investigations will be undertaken in NHS care settings.


Patient Safety Incident Response Plan

We will be publishing our plan here in April, and it will show our priority areas for patient safety at UHL and make sure Patient Safety Incidents are fully investigated according to the standards and that we ensure we learn from them. We will continue to maintain the Duty of Candour in ensuring we will always be open and honest about incidents that have occurred.