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Care Quality Commission

What is the Care Quality Commission?

Formed on 1 April 2009, the Care Quality Commission (CQC) brings together independent regulation of health, mental health and adult social care. They inspect all health and adult social care services in England, whether they are provided by the NHS, local authorities, private companies or voluntary organisations. They ensure that essential common standards of quality are met everywhere care is provided, from hospitals to private care homes, and work towards improvement.  They promote the rights and interests of people who use services and have a wide range of enforcement powers to take action.

2018 CQC Inspections of the University Hospitals of Leicester NHS Trust

Following its inspection of the University Hospitals of Leicester NHS Trust in November and December 2017 and January 2018, the Care Quality Commission (CQC) has today (Wednesday 14 March 2018) published its findings.

Between the 28 - 30 November and 4 - 7 December 2017, the CQC inspected a total of five core services across four locations.  They inspected urgent and emergency care at the Royal Infirmary, medical care at the Glenfield and Royal Infirmary, diagnostic imaging, maternity and outpatients at the Royal Infirmary and the General Hospital, and maternity services at St Marys Birthing Centre.

Through their inspections, the CQC have found a strong link between the quality of overall management of a Trust and the quality of its services.  For that reason, all Trust inspections now include inspection of the ‘well-led’ key question at the trust level and this was the area that the CQC inspected between 10 and 12 January 2018.

We are really pleased to see that we have improved in a number of areas since our 2016 ratings.  Inspectors have improved our ratings for the ‘effectiveness’ of services overall and our maternity service, both of which are now rated as good (they were rated ‘requires improvement’ in 2016). 

We are also particularly pleased to see the very significant improvement in our urgent and emergency services, despite continued pressure.  In four of the five domains we have seen an improvement.  None of our services are now rated as inadequate. 

Overall, inspectors have rated our Trust as Requires Improvement; rating Good for being effective and caring, and Requires Improvement for being safe, responsive and well-led.


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CQC 2018 Inspection Acute chart
CQC 2018 Inspection Trust chart
CQC 2018 Inspection LRI chart
CQC 2018 Inspection GH chart
CQC 2018 Inspection LGH chart
CQC 2018 Inspection Key chart