As a health employer, we understand the benefits of having apprentices within our workforce and they offer us a route to harness new talent and develop an organisations existing workforce. Apprenticeship Education Programmes are part of the Government’s commitment to build a better future for the Country. At Leicester Hospitals not only do we employ apprentices but we are also an accredited apprenticeship training centre for Leicester, Leicestershire and Rutland health and social care organisations.
The portfolio of apprenticeships delivered includes
Customer Service Level 2 – this is an excellent programme written by health and social care staff, delivered by staff who understand health and social care needs. It enables an organisations workforce to be developed to support internal and external stakeholders and patients. Taking a look at values and behaviours, complaint management, stakeholder engagement and communication. The programme is equivalent to 5 GCSEs and supports the individual to attain, if required, the right level of maths and English for a role in this profession at this level.
This is available for new to organisation or existing colleagues. A podcast can be found below which describes the elements in more details.
https://vimeo.com/819787216/b13632bf27
Business Administration Level 3 – whether you are new to an organisation or developing a range of administration skills to help support a move into a supervisor or team leader role this programme is valuable. It is written by health and social care staff and delivered by staff that understand the world in which health and social care operates. The programme covers a range of administration professional skills as well as exploring business communication, coaching, budgets and project management. The programme is equivalent to 2 A levels and supports the individual to attain, if required, the right level of maths and English for a role in this profession at this level.
This is available for new to organisation or existing colleagues. A podcast can be found below which describes the elements in more details.
https://vimeo.com/831796912/1e31ee1d2e
Business Administration Apprenticeship [pdf / 751KB]
Healthcare Support Worker Level 2 and Senior Healthcare Support Worker Level 3 are programmes specifically designed to help start and develop an individual’s clinical career. Written in conjunction with employers to ensure it meets the organisation’s needs. The programmes are equivalent to the following; level 2 is equivalent to 5 GCSEs and Level 3 is equivalent to 2 A levels. All individuals are supported to attain, if required, the right level of maths and English for a role in this profession at this level. Ideal progression qualifications to progress to e.g., Nursing Associate apprenticeship and in turn Registered Nurse apprenticeship.
This is available for new to organisation or existing colleagues. A podcast can be found below which describes the elements in more details.
https://vimeo.com/674845366/2e78ac98f7
Healthcare Apprenticeship [pdf / 895KB]
Leadership Level 3 – the perfect course for team leaders and supervisors to attend to develop their professional leadership and management knowledge on a range of topics including finance, coaching skills, running meetings, managing people etc. Written by health and social care staff and delivered by staff who understand the arena in which supervisors and team leaders operate.
Further Information
You can download our development directory here or scan the QR code on your device
Apprenticeship Development Directory
Individuals working in health and social care across Leicester, Leicestershire and Rutland must be in an appropriate role to access the education and have their line managers support. Staff can work in any organisation e.g. Loros, Nuffield, LPT, GP, care home, social care, UHL providing their role is suitable for the programme they wish to study. Course fees are typically funded by the national apprenticeship levy (this can be moved from organisations with a surplus to organisations who need levy if funds don’t naturally exist).
An employee pay and conditions are not altered by completing an apprenticeship education programme i.e. an existing staff member would not be changed to apprentice pay unless they had applied for a role with that pay.
For any enquiries about apprenticeship education programmes please email Apprenticeships@uhl-tr.nhs.uk
The Centre is rigorously inspected by a range of external organisations and holds accreditation for Information, Advice and Guidance with Matrix.
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Centre Policies
As an externally accredited training Centre there are a number of policies and procedures we are expected to have in place to meet educational requirements in addition to the hospital ones. For a full list of these please contact apprenticeships@uhl-tr.nhs.uk. Below you can find two key policies we are required to share externally; the Centre complaints policy and the Centre Maladministration policy.
