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Visiting restriction guidance

PLEASE NOTE: Face masks will remain mandatory in our all of our hospitals

Visiting restriction guidance


Visiting restrictions remain in place to ensure the safety of our patients, visitors and staff. A single adult visitor can attend a pre-booked visiting slot for adult patients who have been in hospital for over 14 days. This can be arranged directly with the ward staff.

There are some additional circumstances when visiting may be allowed.

Pre-booked visitation is as follows:

  • For adult patients who have been in hospital over 14 days - a single adult visitor for patients in our wards or units
  • A parent or carer for patients under 18 years old (and an additional parent for paediatric intensive care or neonatal unit)
  • One carer (formal or informal) for vulnerable adult patients requiring assistance
  • One relative collecting a patient being discharged
  • Family for patients at end of life (two family members will be allowed within the clinical environment at any one time).
  •  One birth partner on labour and maternity wards
  • One partner for all antenatal and scan appointments and in the Maternity Assessment Unit (MAU), providing social distancing can be maintained.

The following advice will allow you to visit our hospitals safely:

  • Make a visiting appointment in advance by calling the ward – the ward will advise you on the duration of your visit, but we are limited to no more than one hour. Booking in advance will help us to maintain social distancing on site.
  • At the point of booking you will be asked for your details to support NHS test and trace
  • If you wish to speak to the doctor, require a translator or would like to speak with a Chaplain, this should be discussed before arrival
  • Arrive around 5 minutes prior to your appointment 
  • Please wear a mask at all times
  • Maintain good hand hygiene by using our hand sanitiser on site

You will not need to self-isolate after attending our hospitals

The time of the visit will depend on the ward you are visiting. Please call your ward using our switchboard number 0300 303 1573, for further advice and to book your visiting appointment.

For a small number of patients, visiting may pose too great a risk but in these rare occasions each situation will be discussed with the patient’s family and patient (where possible).  

Please DO NOT visit our hospitals if you have coronavirus symptoms or if you have had sickness or diarrhoea in the last 48 hours.   

For additional guidance specific to departments within our hospital please see below: 

Adult Emergency Department

  • Patients should continue to attend alone wherever possible to enable social distancing in our emergency department

Children’s ED 

Children’s Wards

Additional guidance for patients at end of life

To support you to see your loved one at end of life, we will undertake a risk assessment with you and endeavour to support staggered visits for family members. Only two family members will be allowed within the clinical environment at any one time.

If visiting cannot take place, family members will be given the option of maintaining contact with their loved one via video calls using ward iPads.

We continue to keep all of our restrictions under regular review. Any update to our current visiting restrictions will be reflected on this page.

There are some additional circumstances when visiting may be allowed. Please contact the ward for advice. 

Read our patient information leaflet on visiting by clicking here.

Stay Connected - Staying in touch with your loved ones remotely throughout Connecting Families initiative.

If you can’t visit your loved ones in person during their stay in hospital, we have a range of other ways for you to stay connected and continue to provide them with much-needed support.

Find out more ways to stay in touch with patients through our connecting families initiative – click here.