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Information for carers

We recognise that families, friends and neighbours have an important role in meeting the care needs of many patients, both before admission to hospital and following discharge. 

Please see the information below to help you best support the patients you care for in light of the Coronavirus precautions at our hospitals. 

Outpatient appointments

Whilst we have introduced visiting restrictions to protect patients and staff, there are exceptions for patients who require the support of a carer, where it’s safe to do so.

Exceptions are at the discretion of our clinical staff.  If the risk of passing on coronavirus is too high, carers may not always be allowed to stay by the side of their loved one. Please call your clinic for further information.

Emergency Department

Carers are encouraged to attend ED if required, however there are some higher risk areas within our department where you may not be allowed to stay with the patient. In this instance, one of our clinicians will let you know.


For further information on visiting please click here.

Where we are unable to have visitors, we have put in place a range of ways to stay in touch with patients.  It also provides a way for you to speak with clinical staff if you have concerns about the patient’s progress or medical treatment. Read more here.

Further Support

If you require further support, visit our web page with further details of local and national organisations that can help carers during the Covid-19 outbreak.

Return to  Covid-19 Information Hub

Please remember, DO NOT to visit our hospitals if you have coronavirus symptoms or if you have had sickness or diarrhoea in the last 48 hours.