Outpatient appointments

If you are attending our hospitals for an outpatient appointment, please note that you will still be required to wear a mask when in our waiting areas and during your appointment.

Guidance about outpatient appointments

If your appointment has been postponed 

You will have received a letter from the relevant department informing you of the postponement. If the symptoms associated with your appointment worsen please contact the telephone number on the letter, or via our switchboard, to request further advice from a clinician.

If your appointment has been changed to a telephone or video appointment 

If your appointment goes ahead by phone or as a video call your relevant department will have sent you a letter with details on how to take part in your remote appointment.

If our clinicians have decided that you require a face to face appointment

For some patients it is still best to be seen in person. If you are attending our hospitals for an appointment, please sanitise your hands on entry, wear a mask and where practically possible, please attend alone to help us keep the number of people in our hospitals down which prevents infection spread.  

Please do not attend your appointment if you have any symptoms of COVID-19, or have suffered with sickness/diarrhoea in the last 48 hours. If this does affect you please call the relevant clinic to be re-booked at a later date. 

Learn more about the Patient initiated follow-up (PIFU) service, which provides the flexibility to arrange follow-up appointments as and when needed, including online and telephone consultations.