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Contact us - Patient Information and Liaison Service (PILS)

Whether you have a query, concern, need some information or wish to make a formal complaint about any of the services provided by the University Hospitals of Leicester our Patient Safety and Complaints officers are available to help.

We will liaise with hospital staff, internal departments and other relevant organisations to resolve any concerns or issues you have raised as quickly as possible.

We can also advise you about how to make a formal complaint about our service should you feel that we have not provided the appropriate support.


The information you send to us using this form is secure. For more information please read our guidance.

Please contact us by completing the online form below:

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Patient Query (PILS)
Please enter a brief subject title and the details of your query
* Upon submission of this form you will be asked to confirm its contents and to send your submission to us.