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Before you arrive

If our clinicians have decided that you require a face to face appointment

For some patients it is still best to be seen in person. If you are attending our hospitals for an appointment, please sanitise your hands on entry, wear a mask and where practically possible, please attend alone to help us keep the number of people in our hospitals down which prevents infection spread.  

Please read the following requests of what to do:

  • read your appointment letter carefully as there may be special instructions for specific clinics, e.g. arriving before your appointment time for tests, remembering to bring medication with you
  • arrive on time; arriving late may cause you further delay 
  • prepare your medical history (i.e. previous illnesses, known allergies etc) in advance if you are a new patient
  • wear clothing which can be easily removed for your examination or tests 
  • remember to bring any samples you have been asked for in your appointment letter 
  • bring with you a list of the medicines or tablets you are taking and your own family doctor (GP) patient medicine card if you have one. If you are having a problem with any of your medicines please bring them with you in the container from the pharmacy. It is important that the hospital doctor knows exactly what medicines you are taking
Please note that there are often a number of different consultant clinics being held in one clinic area at the same time and it may seem that patients arriving after you are seen before you. It is likely that these patients are being seen by a different doctor, but if you feel that you have been waiting for an unduly long time, please tell the reception or nursing staff.
If the appointment is for yourself, it is best to avoid bringing young children with you if possible. There are limited play facilities in adult clinic areas.