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Attend Anywhere Video Consultations

Attend Anywhere is a secure web-based NHS video call service for patients with pre-arranged appointment times only, that is being rolled out across the Trust.

The decision to offer video consultation appointments will be made by clinicians depending on individual care needs.

If you are due to have a video consultation, we will schedule your appointment as normal and send you the details of the appointment date and time.

How to access Attend Anywhere

You can use Attend Anywhere on a PC, Mac or an iOS/Android device, using Google Chrome (for PC/Mac/all mobile devices) or Apple Safari (for Macs and iOS devices). Attend Anywhere will not work on Internet Explorer. Download Google Chrome or Safari for free.

What to do when you have an appointment

Five minutes before your appointment, click on the link we provide you with. You will be taken through a series of steps to ensure that your equipment is set up correctly. Once the steps have been completed, you will be prompted to enter your name and telephone number and accept the terms and conditions. This information is not stored beyond the length of the video call.

Once these steps have been followed, click on the 'Start Call' button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music and/or birds tweeting. The waiting room is private and you will not see other patients.

When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician. The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room.

Please watch these short videos to give you an idea of how your video consultation will work.

Video consultations are easy to use and are often more convenient – saving you time and money. If you would like to have a video consultation rather than a face to face appointment, please contact the relevant service/department.