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Visitors information

Behind the Masks
Behind the Masks

We allow up to two visitors to a bed during visiting hours (2-8pm, ward dependent). On our children's wards, parents/guardian can stay with a child patient during the day and one relative can stay with the patient overnight.

Where there are visiting restrictions in any of our ward areas, the ward team will let you know on admission.

Visiting times are outlined below, to find out more about an individual ward's visiting processes please call our switchboard team on 0300 303 1573 and ask to be transferred directly to the ward team you require.

Catering is available in our on site restaurants and cafes. For information on this and parking, please scroll to the bottom of this page.


General visiting times for adult wards


Up to 2 visitors at a time

Open visiting for patients who are end of life, require a carer or have significant needs such as mental health or dementia

Antenatal, Labour and Postnatal care areas

Scan appointments: one birth partner may attend

Antenatal appointments: one birth partner may attend

Delivery suite: two birth partners allowed

Maternity wards:

9am-9pm birth partner, plus two visitors each day between 2-4pm and 7-8pm. There can be no more than two visitors per bed. Patients may visit with partner.

Neonatal unit: two parents, grandparents or siblings may visit. There can be no more than two visitors at cot side.

General visiting times for children's wards




Parents/guardian can remain with the child during the day and one relative can stay with the patient overnight.

Only 2 visitors (parents / carer) maximum at cot or bed space

Siblings, children and other adult visitors are not currently able to visit as temporary visiting restrictions are in place. 


One person can attend with the patient for outpatient appointments

Adult Intensive Care Units (ICUS) and High Dependency Unit (HDU)

All adult patients on ICU or HDU will be offered the opportunity to have two visitors at the bedside at any one time.

Visiting will be permitted between 1-3:30 pm and 5-7pm

Emergency Department including CDU

One person can attend with the patient in ED/ CDU

Both parents can attend ED with a child patient - we ask that no siblings or other relatives attend to prevent overcrowding in our emergency area.

Current Visiting Restrictions

Ward 37 GH

Due to the vulnerability of patients in this area, visiting remains prohibited currently. The use of electronic communication between patients and their families and friends is supported and encouraged.


Due to the vulnerability of patients precautions may be required, visitors should please speak to the nurse in charge before arrival.

Compassion at the heart of our visiting policy

These visiting times have been set with patient’s well-being in mind and therefore flexibility is available for individual patients. Please speak to the nurse in charge if you need to visit outside of these times. Alternatively, call our switchboard on 0300 303 1573 and ask to be put through to the ward so that you can check the correct visiting times.

If you are a parent/carer caring for a sick child, supporting an older patient, or a relative visiting critically ill or dying patients please talk to the nurse in charge of the ward about your specific visiting options. We recognise the important role visitors can play in providing comfort to our patients and assisting their recovery and we will try to be flexible.


There are special arrangements for carers, please see the UHL Carers Charter and carers information booklet available on the ward.

Things to know before visiting

Fresh flowers are not permitted in some wards for health and safety reasons. Please check with the ward where the patient is based before bringing in any flowers.

Mobile phones are not permitted in critical care units, intensive care units and theatres.

Smoking is not allowed in any of the hospital buildings at Leicester Royal Infirmary, Leicester General and Glenfield Hospitals. Patients and visitors may smoke in the red smoking shelters in the grounds of the hospitals. The shelters are for patients and visitors only. Staff must not smoke in hospital buildings or grounds.

Mask usage in clinical areas

All visitors and patients in clinical areas, including outpatients, must wear surgical masks at all times unless eating or drinking, or are medically exempt.