We allow up to two visitors to a bed during visiting hours (11am-8pm, ward dependent). On our children's wards, parents/guardian can stay with a child patient during the day and one relative can stay with the patient overnight.
Where there are visiting restrictions in any of our ward areas, the ward team will let you know on admission.
Visiting times are outlined below, to find out more about an individual ward's visiting processes, please call our switchboard team on 0300 303 1573 and ask to be transferred directly to the ward team you require.
Catering is available in our on site restaurants and cafes. For information on this and parking, please scroll to the bottom of this page.
| General visiting times for adult wards
| 11am-8pm Up to 2 visitors at a time Parents/guardians can remain with young people (16-18yrs) during the day and 1 relative can stay with the patient overnight.
Open visiting for patients who are end of life, require a carer or have significant needs such as mental health or dementia
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| Antenatal, Labour and Postnatal care areas | Scan appointments: one birth partner may attend Antenatal appointments: one birth partner may attend Delivery suite: two birth partners allowed Maternity wards: o 2 Birth partners visiting between 08:00am and 00:00am o 2 visitors each day between 02:00pm-04:00pm and 06:00pm-08:00pm There can be no more than 2 visitors per bed space Neonatal unit: parents, grandparents, siblings, significant others (determined by a care plan) may visit. Due to limited space there can be no more than 2 visitors at cot side.
Where there are several siblings, these numbers will be flexed to ensure families are able to visit together. Please contact the ward to discuss how we can support your request.
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| General visiting times for children's wards | Parents/guardian can remain with the child during the day and one relative can stay with the patient overnight.
Only 2 visitors (parents / carer) maximum at cot or bed space |
| Outpatients | One person can attend with the patient for outpatient appointments |
| Adult Intensive Care Units (ICUS) and High Dependency Unit (HDU) | LRI & Leicester General
12:30pm - 7:30pm
x2 visitors per bed space
Glenfield
11:30am - 7:30pm
x2 visitors per bed space
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| Emergency Department including CDU | One person can attend with the patient in ED / CDU Parent/guardian can remain with the child/young person during the day and one relative can stay with the child/young person overnight. At times when the emergency Department is busy/crowded, we may require only 1 visitor (parent/guardian/carer) remain with the child/young person |
Current Visiting Restrictions
| Ward 37 GH | Due to the vulnerability of patients in this area, visiting remains prohibited currently. The use of electronic communication between patients and their families and friends is supported and encouraged. |
| BMTU LRI | Due to the vulnerability of patients precautions may be required, visitors should please speak to the nurse in charge before arrival. |
Compassion at the heart of our visiting policy
Compassionate/open visiting for:
· Parent/carer caring for a sick child/young person
· Patients who are end of life
· Those who require a carer
· Patients with learning difficulties, mental health or dementia
· If visitors cannot visit their relative/friend during our normal visiting hours, we encourage them to contact the ward who will explore how we can facilitate visiting
These visiting times have been set with patient’s well-being in mind and therefore flexibility is available for individual patients. Please speak to the nurse in charge if you need to visit outside of these times. Alternatively, call our switchboard on 0300 303 1573 and ask to be put through to the ward so that you can check the correct visiting times.
If you are a parent/carer caring for a sick child, supporting an older patient, or a relative visiting critically ill or dying patients please talk to the nurse in charge of the ward about your specific visiting options. We recognise the important role visitors can play in providing comfort to our patients and assisting their recovery and we will try to be flexible.
Carers
There are special arrangements for carers, please see the UHL Carers Charter and carers information booklet available on the ward.
Visiting during infection outbreaks
As part of the organisational response to outbreak management, we will ensure visiting continues with minimal controls, this will be dependent on the organism. This will be accompanied by a clear communication plan to colleagues, patients and relatives.
Things to know before visiting
Fresh flowers are not permitted in some wards for health and safety reasons. Please check with the ward where the patient is based before bringing in any flowers.
Mobile phones are not permitted in critical care units, intensive care units and theatres.
Smoking is not allowed in any of the hospital buildings at Leicester Royal Infirmary, Leicester General and Glenfield Hospitals. Patients and visitors may smoke in the red smoking shelters in the grounds of the hospitals. The shelters are for patients and visitors only. Staff must not smoke in hospital buildings or grounds.
Mask use in clinical areas
All visitors in clinical areas, including outpatients, must wear surgical facemasks at all times, unless you are medically exempt, or eating and drinking. These are available from dispensers at our main entrances, and from stations in all our wards and departments.
